System Data - Connect Integration Error Logs

The System Data > Connect Integration Error Logs tab shows when there are error with the synchronisation between Job Management (Connect) and Asset Management.

The following information is shown:

• Timestamp - the date and time the error occurred.

• Error Type - the type of error which occurred. The error types are as follows:

  • Cannot identify matching Asset

  • Cannot identify matching Portfolio

  • Cannot identify matching target Records

  • Cannot identify matching Notification Update

  • Cannot identify matching target data

  • Could not create target record

  • The EntityType field is required

  • The PortfolioId field is required

  • The PropertyUPRN field is required

  • The EntityType field is not recognized

  • Unrecognized

• Description - this shows what the error is related to and any other information or message describing the error. Hover your mouse over the description to see a tooltip showing the full description.

You can also do the following in Connect Integration Error Logs:

• Search - enter the full, or partial, Description into the Search field and press Enter on the keyboard to display all matching results in Connect Integration Error Logs.