Optimise Enterprise Server

The Optimise Enterprise (Formally Mendel) processing engine is a dynamic scheduler that is used to conjunction with TotalMobile, to define an applicable schedule of visits/work items to a set of end users. The engine uses a set of metrics that can be changed dependant on the customers’ goals, to define a schedule that satisfies the work needed. This includes prioritisation of certain calls or assigning persons with the relevant skills.

Although not needed in all TotalMobile installations, if the Optimise Enterprise Engine component is required, it will bolt into most configurations. There is a need for at least one extra server to run the processing engine(s) on, however the system will use the pre-existing web services built into TotalMobile for communications. The below would be a specification for an Optimise Enterprise server, with 4 worlds and approx. 1000 users [Assuming 8,000 jobs per world]:

• CPU: 5x vCPUs (+2.0Ghz)

• RAM: 4 GB RAM

• OS: Windows Server 2019/2022 Standard (inc latest Windows Patches)

• Disks:

  • Windows Partition: 70GB (Raid 1 at underlying hardware level)

  • Data Partition: 20GB (Raid 1 at underlying hardware level)

Specifications are a guide only. TotalMobile Technical Services should be involved in the system design to ensure that the system is specified to cope with the expected load.

• Supported OS versions:

  • Windows 2019 Standard - Recommended

  • Windows 2022 Standard

The customer is expected to install the server to a Windows OS level (Including patches and service packs) and join the server to the LAN and Active Directory domain.

The System Default Locale must reflect the region the server sits in .Net 4.7.2 & 3.5.1 Frameworks must be installed on the server.