Lone Worker Protection - Android Release 2.07.00

Release Date: 23 September 2026

We have been enhancing Lone Worker Protection (Protect) Android since the previous release, adding new features and addressing known issues to improve quality.

Android version support

The Safe Hub app requires Android 10 and higher.

Consistent with the standard application deployment process, Totalmobile will release the app to 2% of users initially and then release it to 100% incrementally.

Some features may require additional set up by Totalmobile. If you need assistance, reach out to your Account Manager for access details.

What's New

  • PROT-378 and PROT-881 – UI / UX Upgrade

    We are pleased to introduce a refreshed user interface and user experience designed to improve usability, accessibility, and overall efficiency. This update includes a modernised look and feel, streamlined navigation, and enhanced workflows to help users interact with the app more quickly and intuitively. The core functionality of the app remains.

    This update applies to all Android users who upgrade to version 2.07.00. There is no option to revert to the previous version.

    Safe Hub app v2.07.00 displaying the Alert Call screenSafe Hub app v2.07.00 displaying the Safe Check screenSafe Hub app v2.07.00 displaying the Help & Support screen and Silence GPS Speech setting within the More menu

  • PROT-848 – GPS Performance

    Improves GPS location performance to reduce the amount of time the app takes to obtain a location.

  • PROT-850 and PROT-793 – Initial Log In Improvements

    When the Android app is set up, new security credentials are created for that device. This prevents the same login details from being used on more than one device at the same time.

  • PROT-852 – Do Not Disturb Permission

    Introduces the ability to set the Do Not Disturb (DND) permission to optional to work around a conflict with Mobile Device Management (MDM) tools.

    This optional permission setting is enabled by default. This is because if it is not enabled the app cannot change the ringer to vibrate-only when a user places a call and the phone is in Do Not Disturb mode. Contact Totalmobile if you want to discuss or change the setting.