Lone Worker Protection - Release 9.34

Release Date: June 2025

We have been enhancing Lone Worker Protection since the last release, adding new features and addressing known issues to improve quality.

Some features may require additional setup by Totalmobile. If needed, reach out to your Account Manager for access details.

These Release Notes cover the following:

Fixes
Sysadmin

Fixes

Ref	Description
PROT-391	Bug with the usage calculation has been corrected. When GPS fob devices are turned on, they can send older GPS data that was not sent before the device was turned off. When this data was received it would cause the usage flag for that device for a date before today to be set, but it did not set the any usage flag. The any usage flag is now set when the usage flag is set for a GPS device.
PROT-403	A performance issue has been corrected which would cause the Person Settings panel to time out under certain circumstances.
PROT-407	The Home Safe report will no longer show all device information events. It will now only show Home Safe events in addition to App Start, App Stop and App Lost Connection events.
PROT-329	Improvements to the way the platform handles GPS from devices and changes to device type descriptions: Added “SOS Pendant 4G” Added "SOS Radius Watch 4G" Added "SOSFob GPS Device (2G/4G 2025)" – These include 2G devices F045 and above and SOS Fob 4G devices Changed “SOS Fob GPS Device” to “SOSFob GPS Device (2G Pre 2025)” – These include 2G devices F044 and below

Sysadmin

Ref	Description
	Buttons have been removed from the Site List page and added into a new drop-down list. This stops the site list being too wide to render on certain monitors. To use this, choose a page from the list and press the Open Page button. The Site Settings button has not been moved into the list. The Mobile App Version Report now has an additional report. “Summary Of App Versions Per Site” will show a list of sites and the number of app versions in use by each site. Use this to locate sites that have been given Android APK files for distribution by MDM who are using older versions of the Safe Hub app.
PROT-329	New Eview devices are now supported by the GPS Data Listener. Note that the names of these devices are placeholders awaiting final confirmation: Eview Model EV04 is "SOS Pendant 4G" Eview Model EV06 is "SOS Radius Watch 4G" Eview Model EV07BG is "SOSFob GPS Device (2G/4G 2025)"

Ref

Description

Buttons have been removed from the Site List page and added into a new drop-down list. This stops the site list being too wide to render on certain monitors. To use this, choose a page from the list and press the Open Page button. The Site Settings button has not been moved into the list.

The Mobile App Version Report now has an additional report. “Summary Of App Versions Per Site” will show a list of sites and the number of app versions in use by each site. Use this to locate sites that have been given Android APK files for distribution by MDM who are using older versions of the Safe Hub app.

PROT-329

New Eview devices are now supported by the GPS Data Listener. Note that the names of these devices are placeholders awaiting final confirmation:

Eview Model EV04 is "SOS Pendant 4G"
Eview Model EV06 is "SOS Radius Watch 4G"
Eview Model EV07BG is "SOSFob GPS Device (2G/4G 2025)"