Field Service Intelligence - Release 9.43

Release Date: August 2026

We have been enhancing Field Service Intelligence since the last release, adding new features and addressing known issues to improve quality.

Some features may require additional setup by Totalmobile. If needed, reach out to your Account Manager for access details.

These Release Notes cover the following:

What's New

Navigation Menu Search

Enhancements have been made to the Navigation menu.

A new dashboard Search field has been added to the Navigation menu, allowing users to search for the required dashboard.
Customer Context Improvements

Enhancements have been made to the tenant name displays the customer name in the header.
Employee Performance KPI Selection Improvements

Enhancements have been made to the League Table so it can be updated to display customer specified KPIs.

To request changes contact Totalmobile.
General EPI Improvements

Enhancements have been made so sorting on all League Table columns is supported, there have been general cosmetic and column ordering fixes, field measures implemented on visuals, and use consistent of the title Visits instead of Tasks.
General OPI Improvements

Enhancements have been made so blank values displayed for SLA and Visit Duration pages to provide more context, expanding French and Canadian French translation support, removed unused tiles and misleading title text.

Ref	Description
IPA-3286	An issue has been fixed where the Shift Start and Shift End on the League Table were displaying 1 hour ahead.
IPA-3215	An issue has been fixed with the Work Order Summary where the Job Code table was incorrectly showing thousands of codes.
IPA-3198	An issue has been fixed with the List Item table used for the data sharing feature, which was caused by an incorrect data model configuration.