Connect - Release 9.33

Release Date: June 2025

We have been enhancing Connect since the last release, adding new features and addressing known issues. This overview outlines the updates available.

Some features may require additional setup by Totalmobile. If needed, reach out to your Account Manager for access details.

These Release Notes cover the following:

• What’s New

• Fixes

• Known Issues

What’s New

• Document Vault Repository
  A new Document Vault repository has been added to Connect. This feature allows documents and photos to be linked to various objects, such as Orders, Visits, and Surveys.

• Multi Upload to Document Vault
  A multi upload feature has been added to the new Document Vault tab in the Order Management, Planning Board, Customer Dashboard, and Subcontractor Portal, which allows users to upload multiple documents and photos.

• Last Mile Updates
  The Last Mile feature is a single page which enhances tenant visibility during the operative on-route status. It provides an estimated arrival time based on the operative's location and displays the operative details. This is new URL which can be added into the On Route SMS message.

• Subcontracting from Gantt View
  A new Subcontracting button has been added to the Gantt View. This allow planners to subcontract work directly from a plan, giving the user the option to create multiple subcontract orders at a time.

• Subcontract Update Category Document Upload
  There is a new option in the Subcontract Update Categories which allows a document upload within the update, this streamlines the process by enforcing the document upload as part of the update.

• Enhancements to the Planned Works Job Planner and Gantt View

  • The Job Planner Work Categories now changes colour based on the amount of work allocated.

  • Order and Job dates can be updated from the Gantt chart by uploading a .csv file (in the same format as the export file).

• Mobilise Property/Site/Customer Documentation Integration API
  The Mobilise integration API has been updated to retrieve work information for a property (site/customer). This feature enhances the ability to access and manage property-related work data efficiently.

• Customer Order Summary API
  The Customer Order Summary API has been implemented, providing a new interface for accessing order information. This API enhancement allows for more efficient retrieval and management of customer order data.

• ALM (Asset Lifecycle Management) Property Data APIs
  New Property Data APIs have been implemented for the ALM integration. These APIs provide up-to-date information on HHSRS, Asbestos, and Decency for given Customer records. The feature also includes a notification system to alert ALM when new data is available for retrieval, enhancing data synchronisation between systems.

Fixes

Ref	Description
CONPS-22	An issue has been fixed where the Add Property button was still being displayed after the Security Profile was updated to remove it.
CONPS-150	An issue has been fixed with an inconsistency between the number of properties displayed on geocoded address widget not matching the number of properties displayed when the search results are returned.
CONSUP-572	An issue has been fixed when running the Job Pack download, where it was creating duplicates of the same file.
CONSUP-789	An issue has been fixed where the [OPERATIVE_FNAME] tag for SMS & Email Communications was not working, and instead of displaying the resources ‘First Name’ it was displaying their full name.
CONSUP-888	An issue has been fixed when deleting a Purchase Invoice, where it was not deleting the EDI invoice as well.
CONSUP-893	An issue has been fixed where a contract was unable to remove SORs with completed Job Codes with a quantity of 0.
CONSUP-915	An issue has been fixed where ‘Reschedule Shelves Visits’ was not working.
CONSUP-922	An issue has been fixed when users Manually Allocate a 2TA Visit, where the Planned Start Time was ignored by the system.
CONSUP-926	An issue has been fixed where the KPI Widgets could be configured in a way which caused them to load endlessly, making it impossible to update, delete, or click into the widget.
CONSUP-930	An issue has been fixed where clicking on an asset via the Decency module did not show any details.
CONSUP-933	An issue has been fixed where Purchase Invoices were created for Sub Orders with a value of £0 when a Purchase Invoice Batch was closed.
CONSUP-935	An issue has been fixed where the ‘SMS message queued’ audit logs on Orders were off by an hour, following the GMT to BST time change.
CONSUP-942	An issue has been fixed with a UI bug which was affecting the display of the “CombinedDashboard.aspx#/ratingResults”, it caused scores and/or comments to sometimes be misaligned with the grid columns.
CONSUP-943	An issue has been fixed where the ‘Work Start/End Dates’ on the ‘Multi-Day’ tab did not match the ‘Work Start Date’ and ‘Estimated Completion Date’ on the ‘Order Summary’ screen.
CONSUP-944	An issue has been fixed where the system ignored the Scheduling Attributes when booking a Visit, if the Planning Window Start or End Time were changed on the Book Appointment screen.
CONSUP-947	An issue has been fixed where a zero-width joiner character was showing on the Order Validation Files.
CONSUP-950	An issue has been fixed where dropdown lists were locked after entering information through the KPI tile called 'Permit Applied for -2'.
CONSUP-968	An issue has been fixed with the travel time calculation when despatching visits to users via the dynamic despatcher, where it was despatching visits to users with a travel time of 0, causing them to travel further than they should have been able to.
CTD-399	An issue has been fixed where successful deadletter retries were not being sent from the Message Bus and were getting stuck at Pending.

Known Issues