Connect - Release 9.34

Release Date: July 2025

We have been enhancing Connect since the last release, adding new features and addressing known issues to improve quality.

Some features may require additional setup by Totalmobile. If needed, reach out to your Account Manager for access details.

These Release Notes cover the following:

What’s New

  • Out Of Hours Pull Down from Mobilise
    Out Of Hours Orders from Connect are now available on Mobilise. Users can now search and pull down OOH Orders on demand from a form on the Mobilise Home screen. Upon selecting the OOH Order, Connect creates a Visit for the OOH Order, which is automatically sent to the operative, without requiring a Planner or Scheduling to send them.

  • Stores Locations
    There are enhancements to the Stores process, a new Picked Location functionality has been introduced. This allows ‘pickers’ to collect items for user's requisition orders and designate predefined locations for collecting thing these items, improving efficiency and traceability in warehouse operations.

  • Subcontractor Portal Permissions
    Enhancements have been made to the Subcontractor Portal Permissions to limit the information available to web users. These permissions are found in Security Profile and allow the following areas for the Subcontractor Portal to be hidden:

    • Details tab

    • Dashboard - List of Subcontract Orders - Value of Completed Work

    • Dashboard - List of Subcontract Orders - Order Value

  • Document & Photo Integration to SharePoint

    Enhancements have been made to enable Connect to provide documents and photos to SharePoint. The transfer is triggered by specific Order events, such as work being complete against the Order, or the Order being financially complete. This allows for a more streamlined workflow, improving document management, and providing enhanced control over document and photo transfer.

  • Manually Allocate Posting Assignments
    Enhancements have been made to the Manually Allocate Posting Assignments feature on Sales Orders, in the Order Management > Order > Details tab. When this is turned on, the Cost Centre and Account Code fields on the Job Code of a Subcontract Order can now be edited.

  • ‘Is Inspection’ field on Booking Type
    Enhancements have been made to the Booking Type, to allow Inspections Visits to be automatically selected when a Visit is booked via the Resource Visualiser, or Job Planner. A new setting to enable this has been added to the Work Category, in Config > Order Management > Work Categories, called Is Inspection. When this setting is on users can drag and drop the Work Category to schedule it on the Resource Visualiser, or Job Planner, and the Inspection Visit is selected automatically.

  • Unity Timezone API Alignment
    Multiple time zones are now supported across Connect, Optimise, and Mobilise. Users can set their preferred time zone, which is consistently applied throughout the systems, ensuring a coherent experience for all users.

  • Asset API Update
    New Web Services API endpoints have been developed for Asset Management integration. These endpoints enable external systems to create, update, link, and retrieve asset records, supporting various filtering parameters and respecting Asset Category configurations.

  • Booking API Update
    Enhancements have been made to the Booking API with the addition of a User field. Now when a Visit is created and a username provided, a check is made for an existing user. If a user is found the Visit is populated with the username, and if the user is not found the Visit defaults to a user of SelfService, as it did previously.

Fixes

Ref

Description

CD-15293

An issue has been fixed where Subcontract Orders were rounding the ‘Completed Quantity’ to two decimal places. The 'Completed Quantity' field now retains and displays up to four decimal places.

CD-16932

An issue has been fixed when cancelling Orders and Subcontract Orders, where an error was produced and the Order not cancelled.

CD-17377

The following alterations have been made to the Tracking Screen API:

  • URLHandler API call logic has been adjusted to only make calls when required, for example when the tracking screen token exists.

  • An admin flag has been added to turn off the Tracking Screen API when redundant.

CD-17468

An issue has been fixed where in Config > Integration > Sharepoint Config it would only allow a single Document Category and Photo Type to be selected, it now allows multiples to be selected.

CD-17548

An issue has been fixed where Variation Requests could not be removed from Subcontract Orders.

CONPS-225

An issue has been fixed when manually matching an Over The Counter Order, where the net value was being incorrectly set at the gross value.

CONSUP-903

An issue has been fixed when creating a duplicate PO and selecting a different address, the address from the original PO was incorrectly displayed on the duplicate.

CONSUP-906

An issue has been fixed where when a job was planned for 2 operatives, the Exclude First Visit Travel Time From Scheduling was ignored, even though it had been selected for both operatives.

CONSUP-924

An issue has been fixed where the New Name field was ignored when Splitting Rate Books.

CONSUP-941

An issue has been fixed when using the ${order.jobcodesall} PDF tag on a Message Template, when generated it was incorrectly pulling the Job Codes Planned Value from the Subcontract Order, when it should have been using the Order.

CONSUP-953

An issue has been fixed where the Out of Stocks KPI tile was not working as expecting, it should have only showed store requisition requests of items which had no stock, instead it was showing everything including items which were in stock.

CONSUP-957

An issue has been fixed when pressing the ‘Don’t Shelve Visit' button on an existing Activity, where it incorrectly Shelved the Visit.

CONSUP-960

An issue has been fixed when Magenta-Repairs were raising Orders, the Order Raised/Start Date recorded on the Orders was always 1 hour in the future.

CONSUP-1011

An issue has been fixed where Exclude First Travel Time was incorrectly calculated.

CONSUP-1016

An issue has been fixed where the number 7 would appear in the ‘Select Candidate Resource’ field when using the Manual Allocation button on the Booking screen.

CONSUP-1018

An issue has been fixed where since the 9.33 release Visit Message Bus subscriptions were not sending any actions past the first action.

CTD-212

An issue has been fixed with the Job Planner being particularly slow to plan jobs and move between resources. Changes have been made to improve the speed and performance.

CTD-426

Improvements have been made to SQL performance through updates to the AccountConfig, which now has a cache around any changes for 10 minutes.