Workforce Rostering - Release 4.13.00

Release Date - UAT: July 2026

We have been enhancing WORKSuite and myTIME since the last release, adding new features and addressing known issues to improve quality.

Some features may require additional setup by Totalmobile. If needed, reach out to your Account Management for access details.

Below are the features and bug fixes included in this release:

What's New

JIRA Ref

Description

WS-11302

The Help links in MyTime and WORKSuite (accessed via the ? icon in the header bar) have been updated to direct users to the new Totalmobile Product Documentation site: Workforce Rostering (WORKSuite) documentation.

This provides a more consistent experience across Totalmobile products through a unified documentation platform, making it easier to find product guidance, feature information, and release notes. The new site offers improved navigation, enhanced search capabilities, a modern and accessible user experience, and ensures users always have access to the latest product documentation and updates from a single location.

WTD-345/WS-11308

Applied a number of underlying platform updates to enhance security, maintain compatibility with current technologies, and support the ongoing reliability of the application. These improvements take place behind the scenes and require no action from users.

WS-11421

Added the ability to include shift comments in the Schedule report. This requires the role permission Schedule report - show comments. The new permission can be found in the Monitor section of the roles list.

Fixes

JIRA Ref

Description

WTSSUP-316

Fixed an issue in the day view in MANAGE that prevented additional hours from displaying correctly when two periods were added and one ended at midnight and the other started at midnight.

WS-10297

Fixed an issue in the TIME section when dealing with an exception. When attempting to add an absence to the part of the shift that the exception occurred, the time fields defaulted to the part of the shift the user had worked. This has been updated to default to the part of the day the user was absent (and therefore caused the exception).

WS-11476

Fixed an issue in the Employee import that resulted in duplicates being created when leading or trailing spaces were present in the user reference column. The import will now ignore leading or trailing spaces.

WS-11231

Fixed an issue in Pattern design that was preventing some users from editing the number of teams assigned to a rota in the rota design.

WS-11191

Fixed an issue when using Percentage Demand for leave approvals. The graphs associated with demand were not displaying the correct information.