Referral Management (Carelink) - Release 9.37.4

Release Date - UAT: 27 Nov 2025
Release Date - Live: 08 Dec 2025

We have been enhancing Referral Management (Carelink) since the last release, adding new features and addressing known issues to improve quality.

Fixes

Ref	Description
HT-7403	Improvements have been made to the Visit Conflict Warning Message. The warning system for visit conflicts was identified as using the current day for comparisons, which was incorrect. It was removed as in Referral Management (Carelink) version 9.36 as the message was incorrect. This has been addressed and we now show accurate warnings when a schedule of care conflicts with a break.
CSUP-291495 / CSUP-291523 / CARESUP-184	An issue has been fixed with Carelink Visits in Optimise Missing from the Visit View. Referral Management (Carelink) jobs that were sent to Optimise prior to version 9.37.1.0 were not showing in the Carelink > Referral > Visit view or in the Service User Portal. This has been resolved as part of the release.
CSUP-287560 / CARESUP-175	An issue has been fixed with Visit Break Conflicts Missing from the Visit View. Following the upgrade to Referral Management (Carelink) version 9.37.1.0, a new issue was identified affecting the display of visit break conflicts in the Carelink > Referral > Visits view and past visit break conflicts disappeared from the Visits view, leaving only future conflicts visible. This has been resolved as part of the release.

Ref

Description

HT-7403

Improvements have been made to the Visit Conflict Warning Message.

The warning system for visit conflicts was identified as using the current day for comparisons, which was incorrect. It was removed as in Referral Management (Carelink) version 9.36 as the message was incorrect.

This has been addressed and we now show accurate warnings when a schedule of care conflicts with a break.

CSUP-291495 / CSUP-291523 / CARESUP-184

An issue has been fixed with Carelink Visits in Optimise Missing from the Visit View.

Referral Management (Carelink) jobs that were sent to Optimise prior to version 9.37.1.0 were not showing in the Carelink > Referral > Visit view or in the Service User Portal.

This has been resolved as part of the release.

CSUP-287560 / CARESUP-175

An issue has been fixed with Visit Break Conflicts Missing from the Visit View.

Following the upgrade to Referral Management (Carelink) version 9.37.1.0, a new issue was identified affecting the display of visit break conflicts in the Carelink > Referral > Visits view and past visit break conflicts disappeared from the Visits view, leaving only future conflicts visible.

This has been resolved as part of the release.

This re-release includes all features listed in the 9.37 release.