Update Visit Goals

Goals are targets for the service user to reach, and can contain multiple sub-goals and tasks.

For example, the service user has a goal to improve their mobility. That goal contains the following sub-goals:

• Gentle exercise

• Take care of personal hygiene independently

Care workers can update goal progress during the visit and this information is then sent back to the referral in Referral Management so that administrators can monitor outcomes and identify areas requiring attention. For more details refer to View Goal Details.

When a care worker updates a visit status to Accept - On Way (or the workflow equivalent), the latest goals and their progress information are sent to the mobile device. Once the visit is complete, the care worker can update the progress of any relevant goals and sub-goals from the visit and send that information back to Referral Management. If a goal has not progressed, this information is still recorded for traceability.